Really I'm so upset 4 days ago I took 25 free spins from them went on and hit on mermaid queen and the bonus for 15 cents a spin $250 of course I know there was terms and conditions attached because they were free right so I check what they are I adhere to all of them play off my times Wagers make sure it's not over the limit of the max cash out went through all that including contacting customer support to make sure that I did it right which takes forever on there by the way if you do it by chat only to wait 3 days to have it fall off.